Privacy policy

Loghaus

Privacy Policy

GDPR · LGPD · CCPA · Updated 2025

At Loghaus, your privacy matters. This policy explains what personal data we collect, why we collect it, how it is used, and what rights you have over it. It applies to all customers and visitors who interact with our store at loghaus.store.

By browsing our website or placing an order, you acknowledge that you have read and understood this policy. If you have any questions, you can always reach us at contact@loghaus.store.

01 — Data Controller

Who Is Responsible for Your Data

Loghaus is the data controller responsible for the personal information collected through this store.

For any privacy-related concerns, contact us at contact@loghaus.store.

02 — What We Collect

Information We Gather

Identity Data
Full name, billing and shipping address, email address, phone number.

Transaction Data
Purchase details, order history, payment confirmation (no card storage).

Technical Data
IP address, browser, device, time zone, OS, pages visited.

Usage Data
Interaction data, pages viewed, actions taken.

Communication Data
Messages and support inquiries.

Marketing Data
Preferences for receiving communications (with consent).

03 — How We Use It

Purpose of Processing

Order Fulfillment: Processing purchases and delivery.
Customer Support: Handling inquiries and returns.
Legal Compliance: Meeting regulatory obligations.
Store Improvement: Analytics and performance optimization.
Marketing: Promotions with consent (opt-out anytime).
Fraud Prevention: Security and transaction monitoring.

04 — Legal Basis

Why We Process Your Data

Contract: To fulfil purchases.
Legal Obligation: Compliance with laws.
Legitimate Interest: Business improvement and security.
Consent: Marketing and optional data processing.

05 — Sharing Your Data

Who We Share Information With

Shopify Inc.: Platform provider.
Payment Providers: Secure transaction processing.
Shipping Carriers: Order delivery.
Analytics Tools: Website usage insights.
Legal Authorities: When required by law.

We never sell your data. All partners are required to keep it secure.

06 — Data Retention

How Long We Keep Your Data

We retain data only as necessary. Order records may be stored for up to 5 years. Marketing data is kept until consent is withdrawn. Usage data is typically retained for up to 24 months.

07 — Your Rights

What You Are Entitled To

Access your data
Correct inaccurate data
Request deletion
Data portability
Object to processing
Restrict processing
Withdraw consent
Non-discrimination (CCPA)

To exercise your rights, contact contact@loghaus.store. We respond within 30 days.

08 — Regional Provisions

GDPR (EU): Rights under Regulation (EU) 2016/679 with safeguards for international transfers.

LGPD (Brazil): Rights under Law No. 13,709/2018.

CCPA (California): Right to access, delete, and opt out (we do not sell data).

09 — Cookies

Cookies & Tracking

We use cookies to operate the site, remember preferences, and analyze usage. Essential cookies cannot be disabled. Analytics and marketing cookies require your consent.

10 — Security & Updates

Keeping Your Data Safe

We use industry-standard security measures. Payments are processed securely via Shopify (PCI DSS compliant).

While we take strong precautions, no system is completely secure. Contact us if you suspect any issue.

This policy may be updated periodically. The latest version will always be available on this page.

Privacy Enquiries

Get in Touch

For any questions or requests:

contact@loghaus.store

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